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Any and all configurations and profiles created and assigned to the device will be applied immediately upon enrollment. Configurations and profiles assigned to the user, grade level, course/class, or shared device group will be applied once the device is assig...

In order for a device to be managed by Mosyle MDM, it first needs to be enrolled. The enrollment process involves the download and installation of an enrollment profile, either automatically or manually, which will establish secure communication between the de...

Mosyle supports enrollment of devices using Automated Device Enrollment, Device Enrollment, and User Enrollment. Navigate to My School > Apple Basic Setup > Enrollment to view the options available. The top middle dropdown menu will allow you to choose betw...

What is Automated Device Enrollment Automated Device Enrollment provides an automated approach to enrolling devices owned by the school or district the moment they are unboxed. In order to enroll using Automated Device Enrollment, devices must exist in an A...

What is Device Enrollment Device enrollment is available for devices that are not purchased from Apple or an Authorized Reseller or carrier and therefore are not eligible for Automated Device Enrollment. Device enrollment allows the device to be manually en...

What is User Enrollment User Enrollment is available for devices that are not owned by the school or district, rather are personally owned devices. User Enrollment requires Managed Apple IDs to establish a user identity on the device. With User Enrollment,...

Push Certificate details: topic UDID, serial number, expiration date and time, number of devices enrolled under the specific Push Certificate, an export of the devices enrolled under the specific Push Certificate Date and time the event occurred User who c...

Purpose Mosyle is organized so the management of devices is as intuitive as possible, allowing you to assign configurations based on the user who is using the device and/or the location, grade level, or class the user is associated with. Since configuration...

Purpose As mentioned previously, importing users, grade levels, and/or classes allows for devices to be assigned to their corresponding users and for configurations and profiles to be customized based on the device user. While importing users, grade levels,...

Purpose When enrolling devices into Mosyle Education, there are three models of assignment to choose from: Limbo: When enrolling a device into a Limbo state, the device is neither assigned to a User or a Shared Device Group. This allows for the device to...

Overview Devices enrolled in the Mosyle account are listed under Management > Devices Overview for their respective platform. Change platforms by clicking the dropdown menu in the top left under Manage OS to choose between iOS/iPadOS, macOS, and tvOS. Navi...

Overview Shared Device Groups are a useful way to organize devices into static groupings in Mosyle. Profiles and other configurations can be assigned to Shared Device Groups so that all devices in the group will receive the same profiles and/or apps. Any ne...

Overview Dynamic Device Groups are a useful way to organize groups of devices based on certain criteria. The criteria can be static values, information that can dynamically change, or some combination of the two. Profiles and other configurations can be ass...

Overview Mosyle provides an extensive amount of data for devices enrolled in the MDM. Data can be exported from multiple areas within the product. Exports with minimal information are typically downloaded immediately, exports with larger amounts of data wil...

Overview Mosyle Alerts provide Administrators important information regarding device status in the environment. In the Dashboard, default Alerts created by Mosyle are categorized by device type (iOS / iPadOS, macOS, tvOS) along with the number of affected d...

Overview Remotely installing and updating apps is a critical task when managing devices. For this reason, Mosyle supports the installation of apps using managed distribution to devices and/or users. The Install App profile under the Management tab provides ...

Overview Mosyle supports the installation of proprietary in-house apps on iOS and iPadOS devices through the Install Enterprise profile. The installation of Enterprise apps requires self-hosting, or hosting via Mosyle's CDN, as well as the management of pro...

Overview Mosyle Catalog provides the ability to install, update, and manage third party applications that are not available in the Mac App Store, without having to manually download and host PKG or DMG files. Installing apps using Mosyle Catalog can also au...

Overview Mosyle supports the installation of applications not available in the App Store on macOS devices through the Install PKG profile. The installation of these apps require the PKG, DMG, or ZIP file to be hosted so that they are publicly accessible and...

Overview The App Center itemizes all apps installed on managed devices based on platform (iOS / iPadOS, macOS, tvOS). It includes detailed information about an app's name, bundle identifier, category, status, how many devices it's installed on, and if it's ...