Fix Windows Server Boot Failure After Windows Update
This guide explains how to recover a Windows Server system that fails to boot after a Windows Update. The process uses Windows Recovery Environment and DISM to revert or remove problematic updates. This tutorial applies to Windows Server 2019 but is similar for other versions.
Step 1 — Obtain Windows Installation Media
- Download the Windows Server ISO matching your OS version.
Search for: "Windows Server 2019 Evaluation" - Download the ISO from Microsoft's official website.
- Create bootable media:
- Write ISO to USB
- OR mount ISO via iDRAC Virtual Media
- Boot the server from the installation media.
Note: If the server entered a recovery loop after failed boots, it may automatically show the recovery screen without external media.
Step 2 — Enter Windows Recovery Environment
- Boot to installation media
- Select Next
- Click Repair your computer
- Select:
- Troubleshoot
- Command Prompt
Step 3 — Identify Windows Drive Letter
In recovery mode, the system drive may not be C:. You must locate the Windows installation manually.
dir C:
dir D:
dir E:
Look for a folder named Windows. Whichever drive contains it is your OS drive.
Example: Windows found on D:\
Step 4 — Revert Pending Windows Updates
Run DISM to cancel unfinished update operations:
dism /image:D:\ /cleanup-image /revertpendingactions
Replace D:\ with your actual Windows drive.
This process may take several minutes if updates were pending.
When complete:
- Close Command